Preparing the agenda is the very first step in getting ready to conduct the meeting. After the agenda is written down and the presiding officer knows what business is going to come up, the next step is writing a meeting script.
Useful English Phrases for Running a Business Meeting
The benefit of presiding from a meeting script is that all the presiding officer has to do is read it and follow any directions written on the script. Presiding officers don't get lost, the meeting goes smoothly, and less time is wasted. In writing a script, write in complete sentences and put all directions of things to do in italics.
Writing a meeting script is like writing a script for a play. This appendix provides an example - a general script that takes you through a complete order of business.
It is easy to adapt this script to many kinds of meetings. The members will rise and say the pledge to the flag. The first business in order is the reading of the minutes. The secretary will read the minutes of the previous meeting. Are there further corrections? The next business in order is the reports of the officers, the board, and committees.
The first report is that of the treasurer. May we have the treasurer's report? The next report is that of the executive board. After report, stand and say] Are there any questions? The next report is the report of the Social Committee. Repeat the motion from the Social Committee to the assembly. Is there any discussion? All those in favor say "Aye. The next business in order is the nomination and election of officers. First we will hear the report of the nominating committee.
The chair will then take nominations for each office from the floor. After nominations, we will vote on the officers by ballot.
Will the chairman of the nominating committee give the report? Take the vote. Are there any further nominations for president? Are there further nominations for vice president? Are there further nominations for secretary? Are there further nominations for treasurer? The tellers will hand out the ballots. Members must put an X by the name of the candidate they want for a particular office.
If you are writing in any of the candidates nominated from the floor, write the name under the office for which the person was nominated, and be sure to put an X in front of the name that you write in. Are there any questions concerning how to mark your ballot? Will the tellers collect the ballots? The polls are closed, and the tellers will count the ballots. We will take a short recess while the ballots are being counted. This meeting stands in recess.
If any offices do not get a majority vote, you have to re-ballot for that office or offices.But do you ever think about the first impression your meetings make? Frequently restarting meetings for stragglers sends the message that participants have more control than you do.
Issues opened for discussion with no clear purpose get hijacked by participants with a clearer agenda than yours. If you want to have a more productive meeting, focus on a strong opening. A good start to a meeting is like an overture: It sets the tone, introduces the major themes, and provides a preview of what you can expect. Here are some best practices for starting your next meeting:. Make the purpose of the meeting clear. Remember to state the purpose of the meeting in the agenda and then reiterate it at the start of the meeting.
Differentiate between idea generation sessions and decision-making forums; separate meetings driving long-term strategic thinking from those driving short-term action and accountability.
Be specific about the purpose of each agenda item. Although the types of agenda items in any one meeting should be similar, they might be at different stages and therefore require a very different conversation.
Before each agenda item, take a moment to clarify the goal. If your goal is idea generation, say so, and facilitate the discussion appropriately.The Script - For The First Time (Official Video) (HD Version)
In contrast, if an item requires a decision, be clear on the decision criteria and the process. Specify whether everyone gets to vote or whether one person owns the decision and is looking for recommendations. Ask people to filter their contributions. Another way to set the tone at the start of a meeting is to tell people what level of engagement you expect from each of them. Ask participants to modulate their contributions either up or down so that they take up about as much airtime as everyone else.
Ask that participants refrain from simply agreeing with one another. Reiterate any important ground rules. If your team has spent time developing ground rules which I highly recommend that you douse the time at the beginning of the meeting to remind everyone about any that are still aspirational.
Too many teams go to the effort of defining ground rules and then never speak of them again. Head off passive-aggressive behavior.
Many teams use the meeting-before-the-meeting and the meeting-after-the-meeting to surface the prickly or unpopular issues.
That makes the meeting itself a complete waste of time. Address the risk of passive-aggressive behavior explicitly by asking that issues be addressed in the meeting, not after it. Decide whether to roundtable. I would be remiss if I did not weigh in on the controversial topic of roundtables. By roundtable, I mean the portion of the meeting where each participant shares a status update. Roundtables are notoriously bad for sucking up time, adding little value, and providing a platform for nervous team members to justify their paycheck.
Liane Davey is a team effectiveness advisor and professional speaker. Share your comments and questions with her on Twitter at LianeDavey. Make a good first impression. Partner Center.What is the most important thing to do at the start of a meeting?
Go over ground rules? Introduce everyone to each other? Important, but probably not first. Review the agenda? Probably the MOST common error! So what IS the most effective way to start meetings? Consider this — at the beginning of a meeting, people typically want to know two things. So to really engage your participants, and set your meeting up for success, put yourself in their place and be sure to answer those two questions before facilitating the rest of the meeting. Learn additional leadership tips from our experts by registering for our webinars.
Inform — Let the participants know the purpose of the meeting and the product to be produced. Excite — Explain the benefits of the meeting and why this meeting should be important to them.
Empower — Describe the role they will play or the authority that has been given to them. Involve — Get them involved immediately through an engagement question that furthers the meeting purpose. In essence, meetings often begin with an ineffective start that can negatively affect the rest of the meeting.
We believe effective facilitation techniques include the following elements:. The start can take as little as five minutes and as long as forty-five minutes or more depending on the size of the group, the length of the meeting, and the steps you use. You should adjust the list as appropriate for the meetings you lead. We recommend that meeting facilitators use words like the following at the beginning of meetings. What a great way to start a meeting! These words inform everyone of why we are here purpose and what we will have when we are done product.
These words help get everyone on the same page. The excite segment is the part of IEEI that is most often overlooked by meeting leaders. How do you excite? Which one does the better job of exciting? The second sample is by far the better excite statement. It does a better job of describing the benefits to the person. But did you notice one other thing?
A key secret to getting people excited about participating in a meeting is to explain what is in it for them.This reference sheet provides short phrases to help you run a business meeting from start to finish.
How to Write a Business Script
Generally speaking, you should use formal English to run a business meeting. As you participate, it's a good idea to paraphrase others' ideas to make sure you understand. Welcome participants with quick phrases and get down to business. If we are all here, let's. Good morning everyone. If we're all here, let's get started. If you have a meeting with new participantsmake sure to introduce them before as you start the meeting.
Please join me in welcoming name of participant We're pleased to welcome name of participant It's a pleasure to welcome name of participant I'd like to introduce name of participant I don't think you've met name of participant. It's important to begin the meeting by clearly stating the main objectives for the meeting. We're here today to Our aim is to I've called this meeting in order to By the end of this meeting, I'd like to have We're here today to discuss the upcoming merger, as well as go over last quarter's sales figures.
If someone important is missing, it's a good idea to let others know that they will be missing from the meeting. I'm afraid. She is in I have received apologies for the absence of name of participantwho is in place. I'm afraid Peter can't be with us today. He's in London meeting with clients but will be back next week. If you have a meeting that repeats regularly, make sure to read the minutes from the last meeting to make sure that everyone is on the same page.This conference call script sample covers introductions, goal making, speaking order, discussion steering, and call summary.
Whether it's confusion on who has to speak next, or the awkwardness when two or three people are talking over each other, sizable conference calls tend to devolve into chaos unless someone structures them.
Here's a conference call script sample that will allow you to chair your next meeting with confidence. And here are some tips on how to chair a conference call and conference call etiquette.
To start, make sure to introduce yourself and anyone you're calling in with. Also, introduce participants that are not in your office if they're unfamiliar to the group. Next, open by giving a brief summary as to why you're meeting, and what you hope to accomplish during the call. Plan out the order that each person will speak in, if you know who you need to hear from.
Perhaps even email out an agenda ahead of time so there's no uncertainty about who speaks in what order. That way you can avoid dead air, talking over each other, and generalized confusion that can disrupt the call. Let's get started with our Legal Counsel, Susan Francis. She's been working on the buy out contract for the past month.
Susan, what can you tell us Thanks, Susan. The next speaker on our agenda is from our financial services department, James Fitzpatrick.
James, tell us what the banks want from us So that's all for legal and financial. I'm going to say a few words about where Microdot Technology is headed You may be able to plan the overall order in which topics are spoken about, but you can't immediately control the conversation as it unfolds.
Instead, you have to shape the flow of the conversation in a polite way. One way to do this is to acknowledge the previous person's point and offer an opportunity to continue that particular conversation elsewhere.Business scripts are written and formatted spiels that are generally used in telemarketing and sales.
An effective script is the basis of a successful sale that can lead to a highly profitable business venture. A well-written and well-planned script will give your staff the opportunity to listen and understand what the prospect is saying rather than thinking of how to respond to the inquiry. Any company looking to close a sale or gain a client needs to be armed with an effective business script.
Knowing the basics will surely be a step in the right direction. Think of your unique selling proposition.
What do you offer to a potential client that makes you stand out from the rest of the competition? What is your product or service known for? Incorporating these strong selling points in your business scripts will surely make a prospect think twice.
Write scripts in a conversational tone. This will make your telemarketers and sales people sound warm, friendly and approachable and not stiff like reading from a script. Also, allow each individual to have some sort of personalized greeting, one that feels natural for them so they start out feeling more confident. Be mindful of writing lengthy scripts. An effective strategy to do this is by showing interest in your prospects opinions. This will make them feel important and less likely to reject your offer.
Create a well thought-out response to rejections. Not all sales pitches end on a positive note or a closed deal. In fact, many end in flat-out rejections. It is best that you determine what are the common reasons for these rejections and generate a well-measured response that stresses your products unique selling proposition even more. Resell your products and services.
You need to repeat the selling process at least twice in different ways. Consider changing your scripts once in a while and make sure you include updates about your product or service.
Train your representatives on how to effectively use the scripts at different scenarios to their advantage. It is also imperative that everyone in your business is on the same page about your products and services.This guide is provided for informational purposes only. This is not a betting site.
DriverOddsJeff Gordon4-1Jeff Burton15-1Casey Atwood100-1 Auto racing matchup propositions also are available, in which two drivers are paired against each other in a head-to-head wager, with a betting line on each driver set by the oddsmaker. Betting lines can be found on NASCAR races as well as on the various open-wheel circuits. Example:Pitcher listed is starting pitcher Bet Num. On Today's Line we use a different format, the idea is the same. You will not find the odds for the Underdog. The Underdog's odds are based on what the casino has for its line.
Most use a "Dime Line" or something close to that. You have just seen an example of a dime line. See whether you can tell them apart. Braves -105Dodgers -105Braves -120Dodgers EvenYou can arrive at the underdog's price by looking at the favorite's line.
Total: Total runs scored in a game. Baseball ParlaysYou may combine several teams into one wager. Listed pitcher(s) optionWhen making a baseball bet, you are betting team vs. This is called a straight bet. TeamLineTotal201Bulls-3 202Lakers 198 Note: The bottom team is always listed as the home team unless otherwise noted.
If the Bulls win by exactly 3 points then the wager is declared a push and all money is refunded. Total: Total points scored in a game. The following are approximate odds: 2 teams13-53 teams6-14 teams11-15 teams22-16 teams44-17 teams90-1 Any game that results in a push reduces the parlay one team.
Basketball Teasers: A wager that improves the point spread, but at reduced odds. The following are approximate odds: Number of teams4 points4. A draw on a straight bet will refund your bet. A straight bet is the most common type of football bet.